This is information for your relating to the handling of your personal data when you visit our website. To provide the functions and services of our website, it is required that we collect your personal data. In the following, we explain you which of your data we collect, the purpose of the collection, and which rights you have in relation to your data.
The entity responsible for the processing of personal data on this website is (cf. Legal Information):
Serviceplan Middle East FZ-LLC
Haus der Kommunikation
Office 403-406, 4th Floor, Building 1B | Dubai Design District (D3), P.O. Box 333208
Dubai, United Arab Emirates
Telephone: +971 (4) 562 2800
You may as well ask our data protection officer questions on data privacy at any time at firstname.lastname@example.org.
Use for Information Purposes
If you use the website without transmitting any other data to us (e.g. by registration or use of the contact form), we will only collect the technically required data, which are transmitted automatically to our server (e.g. IP address, date and time of the request, browser type and operating system). This is a technical requirement to allow us showing you our website. If personal data are affected in this context, Art. 6(1)(f) GDPR is the legal basis for the collection.
Most of the web browsers accept cookies automatically. You may erase stored cookies at any time via the settings of your web browser. You may also adjust the settings of your web browser to bar the storing of cookies. Then, however, not all the functions of our website might be available.
On our website, you may use a contact form to enter personal data. If you use the contact form, we collect and store the data you enter in the input screen (e.g. second name, first name, email address). There will be no forwarding to any third parties.
If consent is given, the legal basis for the processing is Art. 6(1)(a) GDPR. If your request has the purpose of preparing the signing of a contract, Art. 6(1)(b) GDPR is an additional legal basis. We use the data to process and answer your request only.
You may file your application on our website. If you apply, we collect and store the data you enter in the input screen. There will be no forwarding. The use of the application function is possible with your consent only. The legal basis for the processing is Art. 6(1)(a) GDPR. The exclusive purpose of the collection of the application data is to process your application.
On our website resp. the Corporate Blog, you may comment posts. If you comment a post, we collect and store the data you enter in the input screen (e.g. second name, first name, email address). There will be no forwarding to any third parties. If consent is given, the legal basis for the processing is Art. 6(1)(a) GDPR. The purpose of the data collection is to enforce our comment rules.
On our website, you can subscribe to a newsletter. If you subscribe to the newsletter, we collect and store the data you enter in the input screen (e.g. second name, first name, email address). There will be no forwarding to any third parties. The subscription to the newsletter is possible with your consent only. The legal basis for the processing is Art. 6(1)(a) GDPR. We use the data only for sending newsletters.
We process and store your data only for as long as it is required for the processing or for complying with statutory duties. Once the purpose of processing no longer exists, your data will be blocked or erased. If there are any additional statutory duties to store the data, we block or erase your data upon the lapse of the statutory storing periods.
You have the following statutory rights against us relating to your personal data:
Moreover, you may lodge complaint with a data protection supervisory authority if you feel that the data processing does not comply with data protection regulations.
We use Google Analytics to analyse and improve the use of our website.
Google Analytics is a web analysis service of Google Inc. (“Google”). Google Analytics uses what is known as “cookies”, i.e. text files that are stored on your computer to allow an analysis of your use of the website. As a rule, the information on your use of the website generated by the cookie is transmitted to and stored on a server of Google in the USA. In the event of activation of the IP-anonymization on this website, however, your IP address will be truncated previously in member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is transferred to a server of Google in the USA and is truncated there. On the instruction of the operator of this website, Google will use this information to evaluate your use of the website in order to prepare reports on the website activities and to provide other services for the website operator relating to website use and internet use.
The IP address transmitted by your browser in the context of Google Analytics will not be combined with other data of Google.
You can prevent the storing of the cookies by an appropriate setting of your browser software; please note, however, that in this case you might not be able to use the full range of all functions of this website. Moreover, you can prevent the collection of the data (incl. your IP address) generated by the cookie and relating to your use of the website for Google as well as the processing of such data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en
We use Google Analytics with the extension “anonymizeIp()”. This is to truncate the IP addresses (so-called IP-masking). Thus, a connection to specific persons can be ruled out.
Google takes part in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. Accordingly, there is a reasonable data privacy level also in the exceptional cases in which Google transfers personal data to the USA.
The legal basis for the processing of data using Google Analytics is Art. 6(1) sentence 1(f) GDPR.
Information on the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001
More information on data privacy: https://support.google.com/analytics/answer/6004245?hl=en